PORTFOLIO

Ridyanto S.Kom

Tech Engineer & DevOps Problem Solver

Professional portfolio untuk aplikasi kerja: Cloud & DevOps, Fullstack Engineering, dan AI Automation Expert berpengalaman di lintas industri (8+ tahun, Indonesia, Australia, Singapura).

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Profil Singkat & Kelebihan

Saya adalah profesional teknologi dengan pengalaman lebih dari 8 tahun di bidang DevOps, cloud infrastructure, fullstack software development hingga UI/UX. Terbiasa mengatasi problem-problem kompleks (DNSSEC, API sync, bug FE/BE), serta membangun sistem yang scalable & cost-saving. Leadership pada tim lintas disiplin serta proven ability dalam delivery solusi teknis dan training global support team. Siap menjadi bagian dari perusahaan tech yang visioner.

South Jakarta, Indonesia
ridyanto07@gmail.com
Bahasa Indonesia, English, Japanese

Testimoni & Rekomendasi

Dongan Bonavito

Kolega, Teleperformance

Ridyanto adalah sosok problem solver yang selalu mendahulukan efisiensi dan keamanan dalam setiap deployment. Kolaborasi tim semakin seamless sejak kehadirannya.

Mega Oktaviani

Teleperformance Indonesia

Inisiatifnya dalam UI/UX dan automation testing membantu SaaS kami naik level dalam user experience dan time-to-market.

Riwayat Pengalaman Kerja

Senior IT Consultant & Supervisor (Teleperformance / SAV.com)

Des 2021 – Jun 2026 • Indonesia, USA

Diagnosed and resolved complex DNSSEC propagation failures (DS records/SERVFAIL), ensuring global name resolution.
Mitigated asset loss and security risks through emergency UDRP/Administrative locks at scale.
Triaged critical database/UI bugs, collaborating with L2 Engineering for global data consistency.
Managed enterprise billing infrastructure, supporting high-value transfers & troubleshooting payment gateways.
Designed onboarding modules and SOPs, upskilling global support teams.
Directed agile project management via Linear, pre-coding technical audits, triage, and issue delegation.
Orchestrated Intercom API/Webhooks, designed AI-driven Bots (streamlining 30% ops workload).
Led digital acquisition campaigns and AI-powered social strategies; improved retention by 20%.

UI/UX, QA & Business (Equalsys Solusi Teknologi)

Jun 2021 – Nov 2021 • Australia

Led UI/UX design for SaaS dashboards, creating modular design systems.
Bridged business-technical gaps, defining features for retention (B2B SaaS).
Conducted usability testing, reducing critical task times and improving accessibility.
Directed QA/UAT: design reviews, bug triage, and team workflow refinement.

Generalist Automation (Ocean 9 Pte Ltd)

Sep 2020 – Mar 2021 • Singapore

Integrated hardware-software: robotics and COVID-19 screening.
Automated web processes with Python and IoT implementation.
Supported and optimized enterprise ERP/CRM platforms.

T-Shaped Developer (Sky 9 Innovation Pte. Ltd)

Mei 2018 – Apr 2021 • Singapore

Developed/maintained fullstack apps, prototyping & automation.
SEO engineering, chatbot development, UI/UX wireframing.

Freelance Server Management (Sun Precision Engineering)

Apr 2020 – Mei 2021 • Indonesia

Linux VPS provisioning, firewall, SSH hardening, and DB tuning.
Automated backup, secured hosting, and optimization.

Kompetensi & Keahlian Utama

Programming & Scripting

Python, PHP, JavaScript, HTML5, CSS3, SCSS, Java

Framework & Libraries

React 19, Node.js, Laravel, Vue.js, Bootstrap 4, Tailwind CSS

Cloud, DevOps & Servers

Linux, Docker, CPanel, IoT, Server Tunnels

Network Security

DNSSEC, UDRP, SSL, CSRF, 2FA, Rate Limiting

API, Billing & Integrasi

Stripe, PayPal, Midtrans, Webhook, REST API

AI & Automasi

AI Assisted Coding, Claude, OpenAI, ML workflows

UI/UX & Design

Wireframing, Figma, Adobe XD, Illustrator, Premiere Pro

Databases & Tools

MySQL, Git, Jira, Linear, Firebase, ERP/CRM

Digital Marketing & Analytics

Google Ads, FB Ads, GA, Market Analytics

Methodology & Mentorship

Agile, SEO Engineering, Technical Mentorship

Project Terpilih & Hasil Kerja

SewaGame.com

Gaming Marketplace Full-Stack

Platform e-commerce gaming dengan 450+ user aktif, payment Midtrans, AI CS, multi-slot PSN tracking. Stack: PHP, React 19, Node.js, MySQL, Docker, Firebase.

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AI-Driven DevOps Pipeline

Prototipe Autonomous Engineering

Proposal dan dashboard live untuk pipeline AI agent (Context/Coding/QA/Deploy)—otomatisasi auto-PR, monitoring SLA & rollback. Stack: React 19, Vite, Tailwind, Firebase.

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